物流政策

We process and ship orders Monday through Friday (excluding holidays).

Processing time
Orders are typically processed within 1–2 business days. During peak periods, processing may take slightly longer.

Shipping time
Delivery times vary depending on your location:

• Domestic: 2–5 business days
• International: 5–14 business days

Please note that these are estimated delivery times and may be affected by external factors such as customs or carrier delays.

Shipping costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available on qualifying orders.

Order tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.

Customs & duties
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Lost or delayed packages
If your order is significantly delayed or lost in transit, please contact us and we’ll assist you in resolving the issue.